Check out the latest ScanSnap products, videos and customer stories. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­  
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January 2026 Newsletter

ScanSnap Phone App_with logo_v3

Get ready to scan even more conveniently 📄📎

 

Meet the new ScanSnap Go feature exclusively for the ScanSnap iX2500. Simply hold your smartphone close to any iX2500 and your scan settings will appear on the touch panel. Perfect for shared scanner environments!

Learn More

News & Announcements

ScanSnap_BlackiX1300_7Q1A2875 copy

Make 2026 your most organized and productive year yet!

 

The iX1300 Deluxe Edition doesn’t just scan, it elevates your entire workflow. You still get the same impressive speed and quality the iX1300 is known for, but the Deluxe Edition includes Kofax Power PDF 4.0. That means you can access, edit, secure, share, and search your PDFs faster and with fewer steps, saving you both time and effort.

Learn More
CES Pick Awards iX2500 LI

Award‑winning scanning you can trust 🏆

 

The ScanSnap iX2500 has been honored with a TechRadar Pro Picks Award at the CES Picks Awards 2026!

 

Recognized for Enterprise-Grade Scanning for Home and Small Businesses, this award celebrates innovation and excellence, and we couldn’t be prouder to lead the way in simplifying document management for businesses of all sizes.

See all the Winners 💫
Forbes_AI workflows in 2026_article.v2jpg

Turn AI into measurable impact in 2026 👨🏽‍💻

 
AI is finally moving from “test mode” to making a real difference!

This quick read explains how teams can strengthen their AI skills, become more data-driven, and take advantage of accessible AI tools to stay ahead as AI rapidly evolves in the workplace. A must‑read for anyone looking to stay competitive!
Read the Article 🤓

Partner Solutions

JointValueProp_PropertyMatrix

Take control of property management with ScanSnap and Property Matrix

 

Property Matrix lets you manage properties, vacancies, leases, payments, and tenant communication—all in one place. Pair it with ScanSnap to quickly digitize and organize documents, creating a seamless workflow from start to finish.


Discover how a property management firm boosted efficiency and streamlined operations using ScanSnap and Property Matrix.

Learn More 🏠📃

Videos

Sean Dillman_iX2400 Scanner Review

There’s a new ScanSnap model in town!

 

And Sean Dillman is here to give you the grand tour of our new ScanSnap iX2400. In his latest video, he breaks down what’s new, how it performs, where it shines, and how it stacks up against the iX2500—and its predecessor, the iX1400.

Watch Here

Contact Us

Technical Support

800-626-4686

techsupport@pfu-us.ricoh.com

Scanner + Software Sales

888-425-8228

sales@pfu-us.ricoh.com

Knowledge Base

Visit our updated and improved Knowledge Base to get answers

to your questions and troubleshoot on ScanSnap.

 

Visit Knowledge Base

ScanSnap FAQs

Find solutions to messages like "ScanSnap Home says ’You need

to allow ScanSnap Home to access

all data in the disk on macOS.'“

 

Visit FAQs

Download Software

Please make sure you’ve downloaded the latest

ScanSnap Home version.

 

 

Download Software

Order Parts

Our ScanAid Kits provide high-quality, factory-authorized replacements for your consumables and cleaning supplies.

 

Get Parts

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You received this email because you are subscribed to Document Scanner Newsletter from PFU America, Inc.

 

©2025 PFU America, Inc. ("PAI"). All Rights Reserved. Ricoh and the Ricoh logo are registered trademarks of Ricoh Company, Ltd. ScanSnap is the registered trademark of PFU Limited. All text, graphics, trademarks, logos contained herein related to Ricoh, PFU Limited, or PAI are owned, controlled or licensed by or to PAI. All other text, graphics, trademarks, service marks and logos used herein are the copyrights, trademarks, service marks or logos of their respective owners.

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